“The LevelMinds team guided us through every step of onboarding and responded quickly whenever we needed clarity.”Shweta Kapoor — Academic Director
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Whether you are an Educational Institute, teacher, or partner, reach out and we will respond within two business days.
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Support highlights
We stay close to every conversation
Our team provides personalised support, onboarding, and follow-up guidance so Educational Institutes and teachers feel confident using LevelMinds.
1:1
Implementation partner for every Educational Institute
150+
Support conversations resolved each month
4.9/5
Average rating for our support experience
“Even as a first-time user, I felt confident navigating the dashboard. The support notes were detailed and friendly.”Rohit Jain — Science Educator
FAQs
Answers to common questions
Browse the questions below or reach out directly — we are always happy to help.
How quickly does the LevelMinds team respond?
We reply to all messages within two business days. Urgent product questions can also be sent through the in-app chat for faster support.
Do you offer onboarding support for Educational Institutes?
Yes. Our team provides onboarding workshops, hiring playbooks, and administrator training for every new Educational Institute.
Can teachers request product walkthroughs?
Absolutely. We host weekly group demos and can schedule a 1:1 orientation for teachers preparing applications.